At Pro-Tech Auto Glass we strive to provide superior customer service. Your input for the service you have experienced is greatly appreciated on the following categories: Replacement, Repair, Estimates, Website, or any other service . Please take a moment to complete our survery.
Customer Name
Invoice No.
Phone No.
Customer Service Representative
How would you rate your overall experience - 1=Poor, 2=Average or 3=Excellent
Timely Answering of Phone Calls or E-mails
3 = Excellent
2 = Average
1 = Poor
Timely Answer to Your Questions
3 = Excellent
2 = Average
1 = Poor
Courtesy of the Customer Service Rep
3 = Excellent
2 = Average
1 = Poor
Knowledge of the Customer Service Rep
3 = Excellent
2 = Average
1 = Poor
Overall experience with the Customer Service Rep
3 = Excellent
2 = Average
1 = Poor
"The Pro-Tech-Tors" (Our Technicians)
How would you rate your overall experience - 1=Poor, 2=Average or 3=Excellent
Professionalism
3 = Excellent
2 = Average
1 = Poor
Courtesy
3 = Excellent
2 = Average
1 = Poor
Appearance
3 = Excellent
2 = Average
1 = Poor
Knowledge Level
3 = Excellent
2 = Average
1 = Poor
Answering Questions or Concerns
3 = Excellent
2 = Average
1 = Poor
Cleanliness of Jobsite
3 = Excellent
2 = Average
1 = Poor
Satisfaction Level with Work Performed
3 = Excellent
2 = Average
1 = Poor
Overall experience with the Technician
3 = Excellent
2 = Average
1 = Poor
Facilities (Our Pro-Tech Auto Glass Location)
How would you rate your overall experience - 1=Poor, 2=Average or 3=Excellent
Location
3 = Excellent
2 = Average
1 = Poor
Signage
3 = Excellent
2 = Average
1 = Poor
Cleanliness
3 = Excellent
2 = Average
1 = Poor
Comfort
3 = Excellent
2 = Average
1 = Poor
Additional Services (Aquapel, Wipers, etc)
3 = Excellent
2 = Average
1 = Poor
Overall experience at our facility
3 = Excellent
2 = Average
1 = Poor
Website
How would you rate your overall experience - 1=Poor, 2=Average or 3=Excellent
Appearance
3 = Excellent
2 = Average
1 = Poor
Information Level
3 = Excellent
2 = Average
1 = Poor
Understandability
3 = Excellent
2 = Average
1 = Poor
What search words did you put to find us?(auto glass repair, windshield replacement, etc)
Any other comments you'd like to share?
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