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AT PRO-TECH AUTO GLASS WE STRIVE TO PROVIDE SUPERIOR CUSTOMER SERVICE. YOUR INPUT FOR THE SERVICE YOU HAVE EXPERIENCED IS GREATLY APPRECIATED ON THE FOLLOWING CATEGORIES: REPLACEMENT, REPAIR, ESTIMATES, WEBSITE, OR ANY OTHER SERVICE. PLEASE TAKE A MOMENT TO COMPLETE OUR SURVERY.




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Customer Name:*  
Invoice #:*  
Telephone #:  


How would you rate your overall experience? 1 = Poor
2 = Average
3 = Excellent
  CUSTOMER SERVICE REPRESENTATIVES

 

Timely Answering of phone or emails  
Timely answer to your questions  
Courtesy  
Knowledge Level  
Overall  
     
  "THE PRO-TECH-TORS" (Our Technicians)  
Professionalism  
Courtesy  
Appearance  
Knowledge Level  
Answering of any questions or concerns  
Cleanliness of Jobsite  
Satisfaction Level with work performed  
Overall  
     
  FACILITIES (Our Auto Glass Now Location)  
Location  
Signage  
Cleanliness  
Comfort  
Amenities (WiFi Access, Refreshments, Etc.)  
Additional Services (Aquapel, Wipers, Etc.)  
Overall  
     
  WEBSITE  
Appearance  
Information Level  
Understandability  

  HOW DID YOU FIND US?

 

  Dealer Referall  
  Personal Referall  
  Insurance Company Referall  
  Yellow Pages Book  
  Yellow Pages Internet  
  Christian Directory  
  Billboard  
  Newspaper Ad  
  T.V. Ad  
  Drive By  
  Radio  
  Website  
  Other  
     
  TELL US ABOUT YOURSELF:  
  Age:  
  18-29  
  30-44  
  45-59  
  60-up  
     
  Gender:  
  Female  
  Male  
     
  Do you regularly use the internet to research or purchase good and services?  
  Yes  
  No  

WHAT WAS YOUR PRIMARY REASON FOR CHOOSING PRO-TECH AUTO GLASS?
Recommendation Safety Concern  
Convenience Price  
Location Past Experience  
Timeliness of Service Advertisement  
Other  

ADDITIONAL COMMENTS OR CONCERNS: